Cargo packaging requirements
Packaging directly affects cargo safety and integrity, as well as whether a carrier will accept it for shipment. In this section, we have compiled basic requirements for containers and labeling to ensure your cargo passes inspection smoothly and reaches the consignee in proper condition.
Why is it so important to comply with packaging requirements?
Packaging protects cargo from damage and ensures the safety of personnel and other property. Unreliable or damaged containers can lead to product spoilage, leaks, falling cargo, and refusal of shipment acceptance.
Can I ship cargo in its original manufacturer's box without additional packaging?
Sometimes factory packaging is sufficient, but not always. If it is thin, without reinforced corners, and not designed for multi‑tier stacking, we recommend additional packaging (outer carton, rigid crate, pallet, edge protectors). It is best to agree on the packaging option with our manager in advance.
What information should be indicated on the packaging?
Each shipping unit should include: shipper, consignee, product name, article/model, quantity, manufacturer, country of origin, trademark, and key handling marks: "Fragile", "This Way Up", "Do Not Roll", "Keep Dry", etc. Special and dangerous cargo require additional labeling per carrier regulations. For goods subject to technical regulations, EAC marking and other applicable labels are required. Before shipment, be sure to check if the goods require "Honest Sign" (Chester Znak) labeling.
Can cargo be rejected due to poor packaging?
Yes. Carriers have the right to refuse cargo if the packaging is damaged, unsafe, or unsuitable for the type of cargo. In such cases, the shipper must repackage. To avoid this, it is best to confirm requirements in advance and send packaging details to our specialist.
Special cargo categories
Not all cargo is the same: some types require special conditions for transportation, storage, and documentation. These include perishables, heavy and oversized cargo, high-value items, odorous goods, and several other categories. Here we briefly describe the main types of special cargo and what to consider when shipping them.
How do I know if my cargo falls under special categories (perishable, oversized, etc.)?
If your cargo requires special storage or transport conditions (temperature, strict timelines, non‑standard dimensions, high value, etc.), it likely qualifies as special cargo. Send a description of what you are shipping in free form, along with the Safety Data Sheet (MSDS) and product specifications — we will advise on the category and applicable requirements.
Are special documents required for perishable cargo?
Most often, yes. This may include veterinary or phytosanitary certificates, sanitary‑epidemiological approvals, certificates of origin and quality. The exact set depends on the type of goods and the route — we will advise what is needed for your specific case.
Can I ship valuable or fragile cargo using a standard service?
Technically yes, but we strongly recommend reinforced packaging and insurance. For especially valuable or fragile shipments, a tailored transport plan is advisable: dedicated space on the vehicle, special packaging, and additional monitoring measures.
What if I am unsure how to properly prepare special cargo?
Contact our manager before you start packing. Describe the goods, dimensions, storage requirements, and consignee needs. We will provide recommendations on packaging, labeling, and documentation, or arrange cargo preparation through our partners.
Dangerous goods
Dangerous goods are the most sensitive category for carriers and regulators. Incorrect classification, packaging, or labeling can lead not only to delays but also to fines and transport bans. In this section, we explain the basic principles of handling dangerous goods and when you must consult with us.
How do I know if my cargo is classified as dangerous?
Dangerous goods often include paints, chemicals, solvents, aerosols, batteries, gas cylinders, fireworks, etc. Hazard class information is typically indicated in the Material Safety Data Sheet (MSDS) or on the packaging. If in doubt, send a description and photos of the labeling — we will help determine the class.
Can I ship dangerous goods without special packaging and labeling?
No. Dangerous goods require approved packaging types, correct inner and outer labeling, and a full set of documents. Without these, the carrier will not accept the shipment, and attempting to ship as "ordinary" cargo may result in fines and transport bans.
Is it always possible to arrange dangerous goods transport?
Not always. Feasibility depends on the class and quantity of the substance, the route, mode of transport, and specific carrier and country regulations. In some cases, transport is only possible by ground, in limited quantities, or under special permits. We verify this when processing your request.
What documents are needed to ship dangerous goods?
Typically required: Material Safety Data Sheet (MSDS), Dangerous Goods Declaration, handling instructions, and relevant commercial documents (invoice, packing list, etc.). The exact list depends on the hazard class and route — we will prepare it after reviewing your cargo information.
Dimensional weight and shipping cost
When calculating shipping costs, it is important to consider not only the actual weight but also the volume of the cargo. Lightweight but bulky shipments take up significant space on a vehicle, so they are charged based on dimensional (chargeable) weight. Here we explain how it is calculated and how to avoid overpaying for delivery.
Why calculate dimensional weight if I already know the actual weight?
For carriers, both how heavy the cargo is and how much space it takes up matter. Lightweight but bulky cargo can occupy as much space as heavy cargo, so freight charges are based on whichever is greater — actual weight or dimensional weight.
How can I calculate dimensional weight myself?
Measure the length, width, and height of each piece in centimeters, multiply them, and divide the result by a divisor (typically 6000 for air freight). The resulting number is the dimensional weight in kilograms. If it exceeds the actual weight, that is the figure used for pricing.
What if I cannot measure the dimensions accurately?
You can provide approximate dimensions or send drawings/photos of the cargo. We will help estimate the dimensional weight and give a preliminary quote. However, for accurate rates and space booking, actual dimensions will still be needed before the cargo is tendered for transport.
Can I reduce the chargeable weight through packaging?
Sometimes — yes. Compact and efficient packaging, palletizing, reducing voids inside boxes, and optimizing package dimensions can reduce volume and therefore chargeable weight. For large shipments, we can suggest repackaging or consolidation options.
Organizing air cargo shipments
Air freight is the fastest way to deliver over long distances, but also one of the most regulated. Shippers need to understand the basic steps: what information is required at the outset, what documents are processed, how flights are selected, and what determines transit times. This section answers the most common questions about air shipments.
Where do I start if I need to ship cargo by air?
Start with a request: provide the type of cargo, weight and dimensions, number of pieces, origin and destination points, and desired timeline. This information is enough for us to propose flight options, transit times, and estimated costs, and then advise on required documentation and packaging.
What documents are typically required for air freight?
The minimum set includes commercial documents (invoice, packing list), shipper and consignee details, cargo information, and, where applicable, permits (certificates, licenses, veterinary and phytosanitary certificates, etc.). The air waybill is prepared and processed jointly with the carrier.
Can I use any scheduled flight?
Not always. Freight shipments use either dedicated cargo flights or limited capacity on passenger flights. Beyond flight availability, restrictions on size, weight, cargo type, and routing (connections, transit countries, customs) also apply. We select suitable flights considering all these factors.
What determines air cargo delivery times?
Transit times are influenced by: availability of direct flights, number of connections, airport and terminal congestion, cargo type (dangerous/special goods take longer to process), and customs and related agency performance. We flag potential risk factors in advance and, if needed, suggest alternative routes or departure dates.